Navigate your formal loan application successfully

An overview of the process

What Happens During the Formal Home Loan Application Process in Australia?
When you’re ready to take the next step in purchasing a property or refinancing an existing home loan, the formal home loan application process begins. As a mortgage broker, we guide you through every stage, ensuring you’re informed and prepared. Here’s a detailed breakdown of what happens, the paperwork involved, and the potential outcomes of your application.

1. Submission of the Formal Loan Application
Once you’ve chosen a lender and a suitable loan product, the formal application is lodged. This stage involves completing the lender’s application form and submitting all necessary supporting documents. The application is a formal request to the lender to assess your suitability for the loan.

2. Required Documentation
The lender requires comprehensive documentation to verify your financial situation and ensure you can meet the loan obligations. Here’s a list of the typical paperwork:

Personal Identification:

  • Valid driver’s license, passport, or another form of ID.
  • Medicare card or utility bills for additional identification.

Income Verification:

  • Recent payslips (usually two to three).
  • Latest tax return and Notice of Assessment (for self-employed applicants).
  • Employment contracts or a letter from your employer.


Expenses and Liabilities:

  • Recent bank statements (showing at least three months of expenses).
  • Credit card and loan statements (to confirm outstanding balances and repayment history).

Property Information:

  • A signed Contract of Sale for the property you’re purchasing.
  • Proof of your deposit, such as savings statements or a gifted funds declaration.
  • Building insurance details (sometimes required before settlement).


Additional Documents:

  • Evidence of any additional income (e.g., rental income).
  • Statements for investment portfolios or superannuation accounts (if applicable).

3. Credit Assessment and Validation
Once submitted, the lender begins assessing your application. This stage involves:

  • Credit Check: The lender reviews your credit history to evaluate your borrowing habits and financial reliability.
  • Verification of Information: The lender cross-checks the information provided, such as your income, employment, and existing liabilities.
  • Serviceability Assessment: This ensures you can afford the loan repayments based on your income, expenses, and the lender’s interest rate buffer.

4. Property Valuation
The lender arranges a property valuation to confirm the property’s market value. This valuation determines whether the property is suitable security for the loan and ensures it aligns with the purchase price.

Outcome: If the valuation comes back lower than expected, it may affect your borrowing capacity or require additional funds to cover the shortfall.

5. Loan Approval Decision
After assessing your financial position and the property, the lender reaches a decision:

  • Unconditional Approval: Congratulations! The lender is satisfied with your financial situation and the property value. Your loan is officially approved, and you’re ready to proceed to settlement.
  • Conditional Approval: The lender approves your loan, but certain conditions must be met (e.g., additional documentation or confirmation of funds).
  • Declined: If the application is unsuccessful, the lender provides reasons, such as insufficient income, poor credit history, or issues with the property. In this case, we work with you to address these concerns and explore other options.

6. Signing the Loan Documents
If your loan is approved, the lender issues formal loan documents. These include the loan agreement and other disclosures. You’ll need to carefully review, sign, and return these documents. We’ll help you understand the terms and ensure everything is in order.

7. Settlement Preparation
Once the lender receives the signed documents, they prepare for settlement. This involves coordinating with your solicitor or conveyancer to ensure funds are disbursed to the seller. If refinancing, the lender liaises with your existing lender to pay out the previous loan.

8. Potential Outcomes
The outcomes of the formal home loan application can vary based on several factors:

  • Approval with Slight Changes: The lender might approve a lower loan amount than requested or impose stricter conditions.
  • Delays in Processing: Missing documentation or discrepancies in the application can slow down the process. Ensure you provide accurate and complete information upfront to avoid delays.
  • Rejection: If the application is rejected, we’ll help you refine your financial profile or explore other lenders with different criteria.

9. Common Challenges and How We Help
The formal application process can sometimes feel overwhelming. Common challenges include insufficient documentation, discrepancies in income reporting, or unexpected issues with the property valuation. As your mortgage broker, we:

Ensure completeness: 

  • We review your application thoroughly to avoid missing paperwork.
  • Provide clarity: We explain lender requirements and policies in detail.
  • Offer alternatives: If your application faces challenges, we help you find solutions and alternative loan options.

The formal home loan application is a critical step in your property journey. With the right guidance and preparation, it can be a smooth process that leads to successful approval. If you have questions or need support, our team is here to assist you at every stage. Reach out today to start your application with confidence!

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